The 7 principles of conflict resolution : how to resolve disputes, defuse difficult situations and reach agreement
Weinstein, Louisa2018
Books, Manuscripts
| Location | Collection | Call number | Status/Desc |
|---|---|---|---|
| WEST RYDE | ADULT NON-FICTION | 347.09 WEINBusiness & Finance | Available |
"7 Principles of Conflict Resolution is the go-to resource for conflict and dispute resolution, whether you're new to the subject or an experienced practitioner. The book sets out the 7 principles to create and maintain successful, workable relationships through effective conflict resolution. It provides you with the tools to resolve or mediate difficult conversations and conflict situations whatever the situation or context and help other people do the same to transform professional and personal relationships permanently. Crucially, it allows you to achieve results without the need to go to court or litigation, even when conflict has escalated or is entrenched. The book will guide you through the process from beginning to end, with a framework for conversations and tools, techniques and strategies that work. There are also templates, exercises and worksheets that you can use to support conversations."--Provided by publisher.
Main title:
Author:
Edition:
First edition.
Imprint:
Harlow, United Kingdom : Pearson Education Limited, 2018.©2018
Collation:
xiv, 212 pages : illustrations ; 24 cm.
Notes:
Includes index.
ISBN:
9781292220925 (paperback)
Dewey class:
347.09
Language:
English
Added title:
BRN:
420609
| Location | Collection | Call number | Status/Desc |
|---|---|---|---|
| WEST RYDE | ADULT NON-FICTION | 347.09 WEINBusiness & Finance | Available |